Ethical Strategies for Dealing with the Difficult Client (Self-Study)


Unfortunately, we all have difficult clients, whether they are clients who won’t pay our bills in a timely manner or clients who won’t heed our advice.  This course details 12 hypotheticals involving difficult clients (including one example of a difficult non-client) and provides ethical strategies for dealing with those difficult clients.  We hope this course will prove useful and are happy to consider scenarios from audience members in addition to the ones we’ve devised.

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