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Using real-world examples of the best and worst new client intake practices, this course provides a comprehensive look at this critical law firm process. Attendees will leave with proven methods for identifying problems with their firm’s intake, specific ways to train staff, processes for surveying clients about their experience, and other keys to turning leads into high-paying clients.
Matt Starosciak, Esq.
September 20, 2018
Social Security Disability Bootcamp (Self-Study)
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A View from the Bench
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IRA Trust Strategies (Self-Study)
Ethics, Bias & Professionalism
Paralegal Ethics 101 (Self-Study)
Asset Protection for Business Owners (Self-Study)
Insurance Bad Faith (Self-Study)
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