Service Dogs: What Every Business Should Know (On-Demand)

$134.00

Service dogs are becoming increasingly common, as are untrained dogs whose owners want to bring their dogs into stores and businesses with them. And the problem is only getting worse. This presents pitfalls and problems for business owners who want to accommodate legitimate service dogs and their handlers, while weeding out untrained and disruptive pets. What are a business owner’s rights and obligations when a customer tries to bring a dog into their store or business? We will discuss the federal laws governing service dogs and service dog access and lay out clearly what steps a business owner can take and what questions they can ask.

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Event Details

Course Type

Course Instructor

Nina Webb-Lawton, Esq.

Original Date Of Course

General Credits

1

Course Description

Service dogs are becoming increasingly common, as are untrained dogs whose owners want to bring their dogs into stores and businesses with them. And the problem is only getting worse. This presents pitfalls and problems for business owners who want to accommodate legitimate service dogs and their handlers, while weeding out untrained and disruptive pets. What are a business owner’s rights and obligations when a customer tries to bring a dog into their store or business? We will discuss the federal laws governing service dogs and service dog access and lay out clearly what steps a business owner can take and what questions they can ask.

Principles

  • Federal law regarding service dogs and service dog access
  • What qualifies as a service dog, and what are emotional support dogs and therapy dogs
  • Where services dogs can go and where they can be prohibited
  • How to identify a legitimate service dog
  • When can a business owner ask that a service dog be removed

Syllabus

  1. Laws governing service Animals
      • Americans with Disabilities Act
          • Title III of the Americans with Disabilities Act (Public accommodations)
          • Title II of the ADA (Public facilities)
          • Title I of the ADA (Employment)
      • Fair Housing Act
      • Air Carrier Access Act
      • State laws
  2. What is a service animal under the ADA?
      • Differences between service dogs, emotional support animals, and therapy animals
      • How can you determine that a dog is a legitimate service dog?
  3. Where can a service dog go?
      • Places of public accommodation
      • Limitations on access
  4. When can a business owner ask that a service animal be removed?
  5. Other laws governing service dog access
      • Fair Housing Act
      • Air Carrier Access Act

Instructor

Nina Webb-Lawton, Esq.

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